Governance/Management/Human Rights/EconomicsAwareness, implementation process and impact of a citizen's charter: A case study from a primary health care setting of NepalAuthorsG. GurungR. GauldS. DerrettP. HillYear: 2015Volume: 81 Issue: 1Page/Article: 181DOI: 10.1016/j.aogh.2015.02.914Published on Mar 12, 2015Peer ReviewedCC BY 4.0